Multi-Cloud
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Customer centricity with Salesforce
DIGITALL is your Salesforce expert & Reseller
Digitalization with Salesforce & Digitall
You want to offer something unique to each of your customers. We understand that. Because that is our specialty. By combining the Salesforce Platform with DIGITALL, you’ll give your customers exactly that - a 360 customer platform with exponential rewards in the future.
We use data, technology and analytics to help you attract, nurture and retain valuable customers. Together with Salesforce, we put the customer at the heart of everything you do as a business: from sales, marketing and commerce, we enable you to successfully service any channel and any market.
We deliver licences and our services within the full portfolio: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Field Service Lightning, Marketing Cloud Intelligence (Datorama), Experience Cloud, Tableau, Einstein Analytics, Manufacturing Cloud, Loyalty Cloud, Industry Clouds & Mulesoft.
We are also a certified Salesforce Managed Service Provider (MSP) offering post-enrollment managed services to companies and help them unlock the full potential of their Salesforce solutions.
Start your Salesforce journey today - with DIGITALL.
Revolutionize your customer service, from call centers to self-service portals. The Salesforce Service Cloud is the perfect platform for you to meet growing customer service demands, on an increasing number of channels. No matter the touchpoint, no matter the service, deliver a great customer experience.
Superior customer experience and higher conversion rates - These are two things you can expect to gain with this leading eCommerce platform. Regardless of whether your customers are B2B or B2C, with the commerce cloud, you can give them a diverse, interactive and connected experience.
Customers come back when you’ve given them an experience to remember. This is why the Salesforce Marketing Cloud adapts to your customer’s demands. It helps you to develop leads and deliver the right content, on the right channel, at the right time.
Reimagine the way your company connects with your customers. The Salesforce platform offers industry solutions that streamline workflow, increase productivity, deliver a targeted service and deepen customer relationships. Your business and processes need out-of-the-box functionality. This is where you can get that.
It’s not a crystal ball, but it comes very close. With AI-supported analysis, you’ll gain valuable insights from the past and invaluable forecasts into the future. Together, Einstein and Tableau give you prognoses on future results and recommend measures that you can apply directly to your applications. With easy-to-use, customizable templates, your sales, service and marketing teams have everything to gain.
We are an ISG leader in the Salesforce ecosystem
MANAGED APPLICATION SERVICES FOR MIDMARKET
We offer you Managed Services for Salesforce applications for maintenance, support, etc. (e.g., monitoring, remote support, centralized management of Salesforce applications, data quality management, data security, etc.). Additionally, we provide you with the right expertise and resources to further develop your solutions and leverage their innovative potential.
IMPLEMENTATION SERVICES FOR CORE CLOUDS MIDMARKET
We offer you implementation services for Salesforce Sales, Service, and Commerce Clouds. We work in an agile way, provide industry-expertise, and support you with the redesign of processes while using Salesforce solutions. We make sure that your Salesforce solutions are integrated seamlessly with your other systems.
IMPLEMENTATION SERVICES FOR MARKETING AUTOMATION MIDMARKET
We offer you Marketing Cloud implementation services with a focus on direct and personalized customer engagement as well as revenue-increase via individualized communication that can be scaled across numerous channels.
Additionally, we were named a Market Challenger in the field of Implementation Services for Industry Clouds due to our specific industry know-how across different markets (e.g. with our Bau-CRM).
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Connect your systems and data with the Integration Cloud
Unlock and integrate data from any system to deliver critical, time-sensitive projects. Whether it’s Salesforce or not, in the cloud, or on-premise, your entire ecosystem will be enabled to create new revenue opportunities and customer experiences with packaged APIs.
Successful with DIGITALL as your implementation partner and reseller
DIGITALL is a certified Salesforce multi-cloud reseller and implementation partner. This means that we support you with the digital transformation of your sales, marketing, service and business processes. We’ve amassed years of experience and expertise so that we can share it with you and help you to master the Salesforce platform.
DIGITALL is an official Salesforce reseller in Germany, Austria, Bulgaria and Romania. We are also a leading solution integrator in Central Europe and the CEE.
- A dedicated customer success team
- 4,9/5 customer satisfaction rating
- Awarded: Trust, Innovation & Growth
- Experienced partner EMEA & Central Europe
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Stephan Friedlein
Vice President Global Alliances Salesforce
Mario Pufahl
Chief Sales Officer
