Customer Data
To send the right message, marketers need to know the interests and needs of their customers. This requires informative customer data, ideally enriched by artificial intelligence.
With the innovative Salesforce clouds and the expertise of DIGITALL, you can adapt your marketing to modern customer needs, offer your marketing team innovative communication channels and automate processes to increase your productivity.
DIGITALL and Salesforce have been partners since 2014 and have successfully supported customers in more than 500 multi-cloud projects.
With 170 experts and 450 certifications, DIGITALL knows the Salesforce environment inside and out. We know the best practices and industry-specific trends to inspire your customers:
In addition, Salesforce and DIGITALL offer you the possibility to link the Marketing Cloud with your peripheral systems or other Salesforce Multi-Clouds to transparently manage your processes, data and channels.
Start your Salesforce journey today - with DIGITALL.
The Salesforce Customer 360 solutions empower marketing teams with automation, intelligence and real-time data across different processes and channels. Automate time-consuming tasks, develop clear strategies with the best real-time insights and provide different types of experiences on various channels to your customers.
Faster Insights
Increase in Productivity
Increase in Customer Satisfaction & Retention
Fill out this form and you shall receive.
To send the right message, marketers need to know the interests and needs of their customers. This requires informative customer data, ideally enriched by artificial intelligence.
Marketing is in constant competition with all entertainment offerings on the web and must therefore use modern tools, channels and media to address customers and generate attention. The Marketing Cloud supports this with numerous functions, interfaces and apps.
One of the biggest challenges of any marketing team is the measurability of success. A good marketing platform keeps track of all channels, interactions and even offline activities, offers user-friendly reporting options and can also attribute long-term success to marketing activities.
Collaboration with different business units is necessary in marketing to deliver the right messages to the right audiences. A good platform supports easy collaboration in one central location and enables joint development of concepts and documents.
(Simply click on the logo cards to read our customers' testimonials)
"DIGITALL provides deep industry understanding and broad technology knowledge. It was easy to work with DIGITALL, they enriched us with helpful best practices and manage a complex project across about 60 sites."
Tobias Rölz, Executive Vice President Market & Digital Services, Komax Group
Learn more about the reference
"Countries are now finally able to target and seamlessly track effective marketing campaigns based on a globally developed framework." Salesforce CRM Project Lead)
Learn more about the reference
Nowadays, personalization requires more than just a name. Customers want offers and information that are specifically tailored to their interests. A good platform can recommend content and create interest profiles.
Today's customers expect not only good products and services, but also memorable experiences. The Marketing Cloud enables you to create and automate customer journeys that are personalized from the first contact to the last.
Customers want relevant information and fast responses. To keep up as a marketing team, you need powerful tools that use artificial intelligence and automation to deliver the right information quickly.
With the increasing number of marketing channels, it's often difficult to keep track of them all. But the Marketing Cloud allows you to play out messages, campaigns and personalized messages whether on your website, on social media or via email.
The Sales Cloud forms the basis for intelligent, transparent, mobile and automated sales activities.
From call centers to self-service portals, revolutionize your customer service.
Create individualized customer journeys with the right content.
Connect any system on a central platform, whether it's Salesforce or another system, whether it's installed in the cloud or on-premises.
Take your online store to the next level. Learn more about our specific Commerce offerings and quick-start packages here.
Streamline workflows, increase productivity, provide more targeted service and deepen customer engagement.
Support your business decisions, workflows, and processes with artificial intelligence.