Streamline Your Digital Operations
With DIGITALL as your ServiceNow Partner
Scale fast.
Adapt even faster.
Is your business getting the most out of technology?
Businesses of today have to resourcefully balance driving growth while reducing costs. Markets are increasingly competitive and “innovation” is no longer a buzzword, but an expectation.
You can embrace this challenge by combining the strength of the ServiceNow platform and DIGITALL's deep expertise.
WHAT IS SERVICENOW?
ServiceNow is a world-leading cloud-based platform for digitalizing businesses that enables enterprises to:- improve employer productivity and efficiency
- scale business-critical operations
- foster customer growth
- drive technology and operational excellence
- digitize unique business processes
- realize value faster
DIGITALL IS YOUR SERVICENOW PARTNER.
With DIGITALL as your consulting, reseller, and implementation partner, ServiceNow will equip your company to develop purpose-built solutions that cater to your most important digital needs and help you transform in a fast-changing world.
Our team of over 1300 experts have successfully delivered service-centered projects in over 20 languages and 8 countries. With a focus on long-lasting relationships, we work closely with our clients and evolve into their trusted partners with a deep understanding of their unique needs.
Here is how we can support your company along its ServiceNow journey:
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IT SERVICE MANAGEMENT (ITSM)
ITSM helps organizations manage IT infrastructure and services, including incident management, problem management, change management, and asset management.
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CUSTOMER SERVICE MANAGEMENT (CSM)
CSM delivers consistent and personalized customer experience across all channels and touchpoints, making it ideal for any business that wishes to optimize their customer experiences.
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FIELD SERVICE MANAGEMENT (FSM)
FSM is the coordination of field service operations. This includes scheduling, dispatching, labor tracking, skill-, spare parts management and invoicing.
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IT OPERATION MANAGEMENT (ITOM)
ITOM provides invaluable support in managing the performance and availability of IT infrastructure and services, including networks, servers, and applications.
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INTEGRATED RISK MANAGEMENT (IRM)
IRM on the ServiceNow platform helps you to implement a governance, risk and compliance (GRC) strategy. Automated workflows across the enterprise reduce costs, increase productivity and visibility.
“Оur partnership with ServiceNow is the logical consequence of our year-long experience in the business service sector and our commitment to delivering services that add value to our customers.”
Petar Dushanov, SVP for Software Engineering & ServiceNow Delivery at DIGITALL
Our Services
We support you on every step of your ServiceNow journey, from consulting to implementation and ongoing support.
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LicensesWe provide you with a license offering tailored to your current and future needs.
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ConsultingWe help you identify the most suitable solution for your business and define your goals.
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Implementation and IntegrationWe ensure you have a system built to support and strengthen your business and processes.
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Custom Application DevelopmentIf you have outgrown your implementation build, we can customize or build custom applications for unique business needs.
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Ongoing SupportOptimize your return on investment by utilizing our support services.
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Start your ServiceNow journey - with DIGITALL
Our ServiceNow experts are happy to talk to you