Digital sales with Salesforce

The perfect platform for effective, fast and measurable sales activities for mid-sized companies. 

 

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The Sales Cloud for your sales team - with DIGITALL as partner

With the innovative Salesforce clouds and the expertise of DIGITALL, you can adapt your sales to modern customer needs, empower your staff to act more personally, flexibly and smartly, and automate processes to increase your productivity.

DIGITALL and Salesforce have been partners since 2014 and have successfully supported customers in more than 500 multi-cloud projects.

With 170 experts and 450 certificates, DIGITALL knows the Salesforce environment inside and out. We know the needs and concerns of sales experts and what customers expect from companies today:

  • Flexible sales channels with self-service options, so customers can choose how they contact you.
  • Customer loyalty programs and options that are personalized through smart data use.
  • A 360° view of your customers that empowers your sales teams to choose the right steps, information and channels for the next communication.
  • A platform that supports collaboration, is easy to use and - through automation - saves not only costs but also valuable time that your sales team can invest in direct customer contact.

In addition, Salesforce and DIGITALL offer you the possibility to link the Sales Cloud with your peripheral systems or other Salesforce multi-clouds to transparently manage your processes, data and channels.

Start your Salesforce journey today - with DIGITALL.

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Success Now - with Salesforce 360 Customer Solutions

Salesforce Customer 360 empowers sales teams with automated processes, one central data overview for smart insights and recommendations as well as easy-to-use tools and dashboards for a more productive workspace. Identify opportunities, next steps and find the right messages for the right channels to impress your contacts.

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increase in sales productivity

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increase in customer retention

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faster automation of business processes

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Download the comprehensive State of Sales report on modern sales strategies provided by our technology partner Salesforce.

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What does modern sales need?  

Transparency

A good sales team needs up-to-date, comprehensive data of the entire customer history in order to prepare the right offers and activities. A central platform that brings all data together and synchronizes it in real time is ideal to care for your customers at all times, no matter where they are.  

Agility

Markets, customer needs and resources are constantly changing in everyday sales, which is why the perfect platform must be able to adapt flexibly. Even more so, smart reports can anticipate changes and help you change trajectories. 

Productivity

Collaboration and efficient task management are the be-all and end-all of successful sales. Tools that strengthen fast collaboration and conveniently automate numerous processes support your sales team and increase productivity.   

Top Talents

The best sales experts want to work in a modern, open environment that leverages innovative technologies and helps them to achieve their goals. The Sales Cloud is state-of-the-art and inspires your employees.   

What do our customers say? 

(Simply click on the logo cards to read our customers' testimonials and to learn more about the reference)

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"The new system has been accepted enormously positively by our employees and we can already now demonstrate a measurable increase in efficiency.” 

(Andreas Reif, General Manager Technology, 11880 Internet Services AG)

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"We were looking for a modern CRM solution to manage the complex customer journeys in the automotive supply industry. With DIGITALL (formerly ec4u) as our partner, we adapted the already strong Salesforce.com Sales Cloud solution to our needs." 

(Nikolai Bradke, Project Manager Sales Digitalization /Oliver Abt, Global Salesforce CRM Project Lead) 

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Vitra

"We felt that Salesforce is a platform works more from the customer's point of view and can therefore better map customer wishes. On the other hand, it enables us to make adjustments quickly." 

(Christian Schneider, CIO Vitra AG) 

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How do you win customers?

360°-View

Customers are demanding and want relevant advice. A 360° view of the entire customer history and smart data analyses ensure that you provide your customers with the right information and offers, to increase your conversion rate.  

Mobility

Whether digital or offline, your sales force must always be well prepared. The Sales Cloud gives you access to relevant information online and offline on different devices and enables fast data synchronization for quick follow-ups.  

One central platform

Linking the Sales Cloud with other systems ensures that your sales force can plan and execute all activities on one platform. This saves you time (and nerves). A simple user interface ensures a quick learning curve.  

More efficiency

Salesforce offers innovative tools and options to leverage artificial intelligence and self-service options for both your customers and your sales reps. Customers can also get the right information via self-service options to make their buying decisions on their own.  

The Salesforce portfolio - choose your road to success

You can find information of our different Salesforce solutions on our Salesforce partner page.

Be a digital trailblazer with Salesforce

Sales Cloud

The Sales Cloud is the basis for intelligent, transparent, mobile and automated sales activities.

Service Cloud

From call centers to self-service portals, revolutionize your customer service.

Marketing Cloud & Pardot

Create individualized customer journeys with the right content.

Integration Cloud

Connect any system on a central platform, whether it's Salesforce or another system, whether it's installed in the cloud or on-premises.

Commerce Cloud B2B & B2C 

Take your online store to the next level. Learn more about our specific Commerce offerings and quick-start packages here.

Industry Cloud

Streamline workflows, increase productivity, provide more targeted service and deepen customer engagement.

Einstein Analytics & Tableau CRM

Support your business decisions, workflows, and processes with artificial intelligence.

Salesforce works for all industries and markets
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Get to know our DIGITALL Trailblazers 

Contact us for a more in-depth conversation. 

Patrick Schäfer

Patrick Schäfer

Managing Director | CH
Stephan Friedlein

Stephan Friedlein

Vice President Global Alliances Salesforce
Michael Bubolz

Michael Bubolz

Director Sales | DE

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