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Have a look into our DIGITALL Galaxy. 

Stay informed about current trends, exciting market research, best practices and leadership topics around your digital transformation on our blog. 
1 min read

How the customer interface of the future will be designed

Aug 14, 2025by Sabine Kirchem

The Customer interface is a complex term for something that is, at its core, quite simple: the connection between...
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How a 360° customer view really works

Aug 7, 2025by Sabine Kirchem

“We need a 360° view of the customer” is a phrase commonly found in strategic documents. But what does that actually...
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Why digital marketing needs to be rethought

Jul 31, 2025by Sabine Kirchem

Digital is no longer an add-on; it forms the core of modern customer experiences. However, many marketing strategies...
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Why Excellent Sales Performance Management Is the Key to Digital CRM

Jul 24, 2025by Sabine Kirchem

Excellence in sales is not a one-time achievement - it is an ongoing process. The chapter “Sales Performance...
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Why digital CRM (dCRM) is more than just technology

Jul 17, 2025by Sabine Kirchem

Although CRM is still a software project in many companies, it has been about much more than that for a long time. It's...
1 min read

Why Performance Management Is the Key to Successful TransformAtion

Jul 9, 2025by Sabine Kirchem

Performance management is the bridge between vision and reality, evaluating the value and authenticity of every...