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How the customer interface of the future will be designed
The Customer interface is a complex term for something that is, at its core, quite simple: the connection between...
Aug 14, 2025by Sabine Kirchem
The Customer interface is a complex term for something that is, at its core, quite simple: the connection between...
Aug 7, 2025by Sabine Kirchem
“We need a 360° view of the customer” is a phrase commonly found in strategic documents. But what does that actually...
Jul 31, 2025by Sabine Kirchem
Digital is no longer an add-on; it forms the core of modern customer experiences. However, many marketing strategies...
Jul 24, 2025by Sabine Kirchem
Excellence in sales is not a one-time achievement - it is an ongoing process. The chapter “Sales Performance...