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Why CRM Is the New Operating System for Customer Relationships
For a long time, CRM has been an operational database and an administrative tool for managing contacts and leads....
Oct 16, 2025by Sabine Kirchem
For a long time, CRM has been an operational database and an administrative tool for managing contacts and leads....
Oct 9, 2025by Sabine Kirchem
The healthcare industry is under pressure - costs are rising, customer demands are evolving, and digital competitors...
Oct 2, 2025by Sabine Kirchem
Artificial intelligence (AI) is no longer a futuristic concept; it has become an integral part of our everyday lives....
Sep 25, 2025by Sabine Kirchem
CRM in Tiki-Taka style: Although it may seem unusual to use a sporting analogy, this one fits perfectly. The chapter...