Debunking 6 Common Business Concerns about GRC

 

Our Servicenow solutions

 

Governance, Risk and Compliance (GRC)

The truth about GRC:

Real Issues & Real Solutions with ServiceNow

“Do we really need another expensive compliance tool?”

“Will it slow us down?”

“But we already have some controls in place.”

If these questions sound familiar, you're not alone. Many organizations hesitate to invest in Governance, Risk, and Compliance (GRC) solutions due to concerns about complexity, cost, or disruption. But here’s the truth: ignoring GRC can be far more costly.

Without a structured GRC approach, companies risk:
  • Business Continuity Disruption: Prolonged downtime, lost revenue, and operational chaos during crises.
  • Regulatory Non-Compliance: Fines, penalties, and legal exposure due to missed or failed audits.
  • Lack of Risk Visibility: Siloed data and poor insights hinder proactive risk management.
  • Manual, Inefficient Processes: High error rates, redundant tasks, and increased operational costs.
  • Uncoordinated Incident Response: Delays and miscommunication lead to greater business impact.
  • Damaged Trust & Reputation: Compliance failures or security breaches erode stakeholder confidence.

 

GRC as Opportunity

Better resilience, Efficient oversight, maximum impact

 

6 misconceptions about adopting GRC

True Challenges and How ServiceNow GRC Solves Them

 

Jump to >>  Cost | Expertise | Existing tools | Complexity | ROI | Change fatigue

 

Concern 1: “It’s too expensive.” 


 

REALITY CHECK
  • The cost of non-compliance, audit failures, and unmanaged risk is often far greater.
  • GRC reduces long-term costs by improving efficiency and preventing incidents.
  • ROI increases with better decision-making and reduced risk exposure.
ServiceNow Solves It Smarter
  • Offers scalable pricing aligned with business needs and maturity.
  • Automates manual tasks, reducing operational costs.
  • Prevents costly risk events through real-time monitoring and alerts.
>> Scalable pricing can start from 50K €
 

 

Concern 2: “We lack the internal expertise to manage GRC.”


 

REALITY CHECK
  • GRC platforms now include built-in guidance, templates, and automation.
  • External partners and consultants can support implementation and training.
  • Internal teams can be upskilled with minimal disruption.

 

ServiceNow Solves It Smarter
  • Has a strong partner in DIGITALL for expert support.
  • Provides best-practice frameworks and automated workflows.
  • Reduces manual effort with AI-driven insights and automation.
>> DIGITALL provides high-level expert support
 

 

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Concern 3: “We already have tools in place—why change?”


 
REALITY CHECK
  • Legacy tools are often siloed, leading to fragmented data and inconsistent reporting.
  • Multiple tools increase overhead and reduce agility.
  • GRC is most effective when unified across departments.
 
SERVICENOW SOLVES IT SMARTER
  • Creates a single system of record for all GRC activities.
  • Seamlessly integrates with other enterprise systems (IT, HR, Security).
  • Enables real-time risk visibility and cross-functional collaboration.
>> Single platform that integrates with all systems

 

Concern 4: “Too complex and time-consuming to implement.” 

REALITY CHECK
  • Modern GRC solutions are designed to be modular and scalable.
  • Organizations can start with core components and expand gradually.
  • Complexity often arises from poor planning or lack of integration—not from GRC itself.

 

ServiceNow Solves It Smarter
  • Offers modular implementation—start with Policy & Compliance, then add Risk, Audit, etc.
  • Provides pre-configured templates, workflows, and regulatory mappings.
  • Integrates with existing ServiceNow modules (ITSM, HR, etc.) for smoother deployment.

>> Pre-configured templates and modules
 

 

Concern 5: “It’s just a compliance checkbox, not a business enabler.” 


 

REALITY CHECK
  • GRC is about proactive risk management, not just regulatory compliance.
  • It helps organizations anticipate threats and make informed decisions.
  • Strong GRC improves resilience, reputation, and operational efficiency.

 

ServiceNow Solves It Smarter
  • Embeds GRC into daily workflows with automated alerts and dashboards.
  • Uses AI and analytics to identify trends and emerging risks.
  • Positions GRC as a strategic function, not just a reporting tool.
>> AI based alerts and analytics for risk
 

 

 

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Concern 6: “Our teams won’t adopt it—it’s too disruptive.”


 
REALITY CHECK
  • Resistance often stems from poor user experience or lack of training.
  • Modern platforms are designed to be intuitive and user-friendly.
  • Adoption improves when GRC tools align with existing workflows.
 
SERVICENOW SOLVES IT SMARTER
  • Offers user-friendly interfaces and native integration with ServiceNow workflows.
  • Includes training resources and change management support.
  • GenAI features assist users with tasks like policy drafting and risk classification.
>> User-friendly with included trainings and GenAI assist